Los Angeles FAQ
Las Vegas FAQ
Registration
How Joyride Works
- Using Auto-Bid to Set a Max Price on a Vehicle
- Okay, I'm in! How do i navigate my account on Joyride?
- What is Joyride?
- Where are you located?
- How does the auction work exactly?
- I am at work and not around a computer. Can I use my cellphone to participate in the auction?
Accessing your Account
Cars
- How do I know who the vehicle seller is?
- How will I know if the car even runs?
- I only buy cars 2015 and newer. Do you have late-model cars for sale at your auctions?
- How do I get a key for the car?
- How can I inspect a vehicle in-person before bidding?
- How do I register a vehicle that I purchased from a Joyride auction?
Bidding
- What is a restricted auction? How can I participate?
- What happens when I have been banned?
- What happens if my credit card is declined?
- How to Add a Credit Card to Bid (Required in Most Auctions)
- Do I need a dealer’s license to buy cars?
- What fees do I need to pay?
Payment and Pick-up
- What if I can't pick-up my vehicle within the designated timeframe?
- What happens if I don't pick-up my car within the designated timeframe?
- How do I pay?
- Do you arrange shipping?
- If I can't pick up the car right away, do you charge a storage fee?
- If I bring my flatbed truck to the yard, do you have a forklift that can load the autos on my truck?