Joyride requires a valid credit card to participate in many of our online auctions. If you have a winning bid on a vehicle and the credit card on file is declined, your account will be suspended. You will not be able to bid on more vehicles until you add a valid payment method to your profile.
Our team will reach out to you to collect a valid form of payment and your account will remain suspended until all outstanding fees are collected. You have 24 hours after an auction to remedy the failed charge prior to losing your winning bid.
Please ensure the card on file has sufficient funds to guarantee your winning bid.